Meeting design and meeting practice

This paper belongs to of the Gothenburg Meeting Science Symposium

Maarten Vanneste, Meeting Design Institute

Abstract 

There is a significant difference between a real experience and watching it on a small screen alone. Between these two extremes, there lies a whole range of online/virtual and Hybrid meeting formats. Each of these come with an increasing level of engagement which needs to be quantified in the coming years. This paper is an essay putting time and place in a graph that shows the different formats in a qualitative position of lower or higher engagement… Time and place of the real meeting (same time & same place) versus the engagement levels in other formats of ‘presentation consumption’ or ‘people meeting’. (…) Read more

This paper belongs to of the Gothenburg Meeting Science Symposium

Hans Jonas Gunzelmann, Scuola Normale Superiore (Institute of Human and Social Sciences)

Abstract:

Social movement organizations (SMOs) embrace democratic modes of decision-making in their meetings, using either consensus or majority voting. Unlike in bureaucratic organizations, no individual has the power to impose a decision; all members participate in the process. For a long time, it has been common sense in organizational studies that horizontal decision-making leads to endless discussion, fights among participants, and ineffective use of resources. This reflects the long shadow of Max Weber and his claim that bureaucratic organizations produce the most efficient results. (…) Read more

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Mie Femø Nielsen, University of Copenhagen (Department of Nordic Studies and Linguistics)

Abstract:

Sticky notes were invented by mistake by 3M. Dr. Spencer Silver accidentally created a “low-tack,” reusable, pressure-sensitive adhesive in 1968 when he was working on developing a super-strong adhesive. He promoted his “solution without a problem” within 3M both informally and through seminars and in 1974 his colleague, Art Fry, came up with the idea of using the adhesive to anchor his bookmark in his hymnbook and then developed the idea further with his team. The original notes’ yellow color was also chosen by accident, as the lab had only yellow scrap paper in stock. (…) Read more

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Leah Sprain, University of Colorado Boulder (Communication)

Abstract 
Within the meetings literature, ‘facilitator challenges’ often references difficult situations that facilitators must navigate, such has dominating participants, minimal participation, disrespect, and conflict. This paper takes on a related type of facilitator challenge: moments when participants challenge the meeting design or group process implemented by the facilitator. In, particular, I consider process push-back within public meetings with deliberative designs where a facilitator guides a small group of six to nine participants in deliberative discussion (Gastil & Black, 2008). Rather than presume that these challenges are inappropriate or out of line, this paper turns to social interaction during actual meetings to develop practical theory for handling process push-back given the potential that such push-back may actually be an important form of furthering democratic values. (…) Read more

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Lisa Handke, Technische Universität Braunschweig (Industrial/Organizational and Social Psychology)

Abstract 
Due to a lack of contextual cues and socio-emotional interactions, virtual teams depend on the development of swift trust (e.g., Brahm & Kunze, 2012; Jarvenpaa & Leidner, 1999). Swift trust, in turn, is based on individual expectations which are tested and proven through actions at early stages of team development (Meyerson, Weick, & Kramer, 1996). Furthermore, initial trust formation strongly relies on attribution processes. Central to attributions of trustworthiness is perceived ability (Mayer, Davis, & Schoorman, 1995). Competence, i.e. ability, is in turn often attributed to individuals displaying high dominance (Anderson & Kilduff, 2009). (…) Read more

This paper belongs to of the Gothenburg Meeting Science Symposium

Katarina Jacobsson, Lund University (Social Work)

Abstract 
During the last decade the Swedish authorities’ appeal for collaboration between and within different welfare institutions has been particularly accentuated through various efforts to standardize and formalize collaboration and co-ordination. Human service workers from various agencies (eg. psychiatry, the social services, and the employment office) are required to arrange meetings regarding individual clients or patients where they draw up a plan, stating “who do what and when”. In this paper, I examine one such meeting where ten professionals come together with Carl, a young patient at a closed psychiatric unit, in order to plan Carl’s future while they simultaneously fill out the form “Co-ordinated Treatment Plan” (CTP). (…) Read more

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David Seidl, University of Zurich (Department of Business Administration)

Abstract 
Existing research suggests that established structures and routines are suspended during strategy workshops, enabling critical reflection and facilitating the emergence of new ideas. This paper extends this line of research by examining the specific mechanisms through which suspension in strategy workshop is achieved. Drawing on an in-depth, longitudinal case study of a series of strategy workshops within a firm, we show that suspension is actively created through distinctive practices. These suspension practices operate in two ways. First, they inhibit established practices and secondly they act to disrupt secondary practices that reinforce or defend the established practices. (…) Read more

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Brian Due, University of Copenhagen (Department of Nordic Studies and Linguistics)

Abstract 
Good relations and effective communication patterns are crucial for high performance teams (Salas, Goodwin, & Burke, 2008). Much of this is accomplished at meetings in and through the detailed and sequential organization of actions in micro ecologies (Asmuß & Svennevig, 2009). The successful and unsuccessful interactions around meeting activity types like e.g. deciding, informing, and ideating are grounded in details in the situated multimodal encounters. In order to “fix” interactional issues, we have been working on developing a video-based interaction improvement method (Due & Lange, 2015; Due, Lange, & Trærup, forth.). (…) Read more

This paper belongs to of the Gothenburg Meeting Science Symposium

Tania Weinfurtner, University of Zurich (Department of Business Administration)

Abstract 
In this study, we examine how strategizing takes place across different types of meetings. Based on a one-year ethnographic field study of a strategy development process in a division of a large telecommunications company, we found that strategists used different types of meetings for different purposes and in different stages of strategy development. We show that these types of meetings serve complementary functions (such as generation of ideas, integration of perspectives, integration with the larger organization, legitimation) that are all necessary for strategy development. (…) Read more

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Willem Standaert, Vlerick Business School & Ghent University (Marketing & Sales)

Abstract 
(not available here) (…) Read more